Privacy Policy
1. Introduction\ At Heartwood Memorials, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with our services.
2. Information We Collect\ We may collect personal information that you voluntarily provide to us, including your name, email address, phone number, and any details you share when placing an order, submitting a custom request, or contacting us.
3. How We Use Your Information\ We use your information to:
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Process and fulfill your orders
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Communicate with you about your order or inquiry
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Provide customer support
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Improve our products and services
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Comply with legal obligations
4. Sharing Your Information\ We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and fulfilling your orders, but only to the extent necessary.
5. Data Security\ We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.
6. Cookies and Tracking\ Our website may use cookies or similar technologies to enhance your browsing experience. You can adjust your browser settings to refuse cookies if you prefer.
7. Access and Correction\ You have the right to access and correct your personal information. If you wish to update or delete your information, please contact us using the details below.
8. Changes to This Policy\ We may update this Privacy Policy from time to time. Changes will be posted on this page, and your continued use of our website constitutes acceptance of those changes.
9. Contact Us\ If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at
sales@heartwoodmemorials.com.au